Transitioning to Jira Service Management

Transitioning a SolarWinds helpdesk for over 6 departments to Jira Service Desk. The phases of transition include: Requirements Gathering & Initial Configuration: This process involves various meetings with key stakeholders to gather information on the old system’s pain points, existing/unused features, and general user sentiment. Using this information, create an overall system transition feasibility document […]

Determine Document Sending Mechanism Per Vendor/Customer in Business Central

Document Sending Profiles: are configurations that can be set on a per customer or vendor level determining how documents will be sent for them. Access the Document Sending Profiles page and click New. In the Document Sending Profile page, you can set a specific profile to be the default profile, and set the options to […]

Assigning Security Groups to Users in Business Central

Security Groups are used for granting access to M365 resources. To configure security group permissions in Business Central and to apply this group to a user follow these instructions. 1. Assign the user to the company 2. Select Update Users from Microsoft 365 under the Home tab to pull resource configurations for particular users that […]

Recurring General Journals Configuration in Business Central

Recurring journals are similar to normal journals; however, the recurring journals won’t be deleted when posting. In addition, the lines will increase their posting data depending on the Recurring Frequency. Recurring Methods – There are three types of Recurring Methods: Recurring Frequency – This field contains a formula that determines how frequently the entry on the journal […]

Report Selection (Mapping) in Business Central

When a developer creates a custom report in Business Central, it will be listed in the Report Layouts page along with all the base reports in their various formats: Word, RDLC, Excel. For specific report layouts to be utilized, a user or administrator must configure the appropriate Report Selection pages: Let’s say we want to […]

Block or Limit Dimension Combinations in Business Central

Dimension combinations may contradictory and therefore can be set to a limited or blocked status. In the Dimension Combinations page, you will be presented with a dimension by dimension matrix that indicates if there are limitations to the combination of the two dimensions. When clicking on the Limited link, BC will navigate you to a […]

Number Series Setup in Business Central

No. Series are critical auto-generated or manual unique key distribution mechanisms. These are important as they ensure some sort of structure is maintained within the ERP system for audit purposes. In the No. Series page, we can see a list of all the existing No. Series for our current BC environment. Some key options to […]

Approval Hierarchy Case Study – Business Central

In the scenario where User1 creates a purchase invoice for $1,100 and runs the Send Approval Request function, what happens considering the following Approval User Setup. User Approval Limit Comments User1 $500 User2 $1000 User3 $5000 User4 User4 is configured as a direct approver for User1 For this particular scenario, User3 would receive an approval […]

How to Add An Opening Balance

The opening balance is the balance that is brought forward at the beginning of an accounting period from the end of a previous accounting period or when starting out. We can add opening balances for Vendors, Customers or G/L Accounts. In this scenario, we are going to add an opening balance for a particular vendor. […]